BoVegas Casino

Very nice chat people. Everytime I deposit I get a call or email the next day advising me my cash back has been put in my account. It's hit or miss on winning.

The play through on bonuses is impossible. I just deposited without a bonus and was able to cash out $800. 00. Still pending after a couple of days.

I messaged them about getting my cashback offer on my next deposit and they hooked it up with a free chip instead! Great and friendly staff.

They havent given me any reasons to dislike them.

Well it is a typical RTG casino and the bonuses were nice, and there were multiple options for deposit.

Nearly 12 hours to get a deposit completed via Bitcoin. Customer Service do not respond very quick to emails....even on the weekend when you would expect they would be staffed for traffic. Oddball Bitcoin deposits requiring that you send screenshots is pretty odd. That tells me essentially we are all depositing with the same address and then they have to sort out who made a deposit. Obviously people like Bitcoin because of convenience and speed and this was neither.
Instant play is unplayable in the US. The games lag so bad you cannot even tell what you hit on the spin for seconds after the spin. Tried the download and the games were playable, but again with significant lag. Jackpots are relatively low compared to other RTG slots so not a good reason to deal with the hassle. If you are going to have an odd process for Bitcoin (unlike any process I have ever seen), then you need to staff customer service and be responsive. First time player to the site and it took 12 hours to deposit...hard to think many people are coming back to this site.
New site...laggy play, 12 hours to deposit....even if I win they may not even be around long enough to payout. If a deposit takes 12 hours can you imagine how long a withdrawal would take? If you have to send documentation to show you deposited bitcoin can you imagine how painful the verification process will be? In fact they popped a message when I have only deposited Bitcoin that they needed to verify my account? WHY? Bitcoin depositors do not want the hassle of verification and or would like the privacy afforded by utilizing Bitcoin as a deposit method. Seems like a bunch of rookies running the site.

Bovegas casino is a place I discovered earlier in March. I had heard about them once but since I had no information on them, neither were they on askgamblers, I just wasn't too interested. That changed about a week later when I found out that they were giving no deposit bonus of 50$. I have to admit that it is a very large amount for a free bonus- from one side it is exciting cause it gives you longer playtime, but from the other side- when casino gives out big free chips it makes me feel cautious. Usually big free chips can mean not that great casinos.
Anyways, they are powered by Real Time Gaming software and there was a game I wanted to try, so I decided to create an account there. I had to verify my email and after that I entered a bonus code in the coupon section and received 50$ bonus with 50x wagering. Sadly the maximum payout was 50$ not like many other RTG casinos that set maximum to 5x free chip amount.
So the game I was curious about back then was Witch's Brew slot. It has 25 pay lines so I started to play with minimum bets. I managed to get a few bonus rounds but since no big wins appeared I did lose my balance quite fast, but at least I got to try the game and see that I don't really like it.
A few days ago I wanted to see what offers they have for me. I tried to log in with my details but got the wrong password message. So after resetting my password I saw that I have several coupons available, starting from 250% match up to 400%.When I combine this together- the large bonuses, Rtg games it does make me feel alarmed as in the past usually those casinos can't really be trusted. For now I think they are an average casino and I have no bad experiences, but I have to say be careful when playing there with bonuses. I do think that their casino overall looked nice.

Well...it took 5 hours to deposit using bitcoin. They wanted me to screen shot my depositsend it to one guy that was answering the phones and handling the chat. So shady! Still no deposit!