Karamba Casino

At first point I was a bit skeptical to make an actual deposit since the site seems in my eyes a bit outdated and oldschool. Nevertheless, made an €50,- deposit and got €50,- extra bonus. Have been playing only 5 games in total to wager it all out and got very lucky to not exceed €2,50 since I made the deposit with Neteller (it was confused in the Bonus Policy since it is stated very weird.)
- Good amount of slots (Netent, Microgaming, WMS, Thunderkick & more)
- Bonus money pretty well displayed how much you need to wager etc in 'My Account'
- Games treated me pretty well, cashed out €700,-
Seems that I'll add this casino in my return-to list and get active.

- The bonus policy as I stated, is pretty weird built-up. Very weird explanations what you can expect and Skrill/Neteller deposits max. bonus is hidden in the policy, don't get tricked by that!
- More than 50% of the games they have, has only 50% wagering. A bit bull**** to be honest to put all NetEnt games, almost all WMS games and Microgaming games in the 50%. Hope this will be changed in the future because this seems pretty unfair towards the 'bonus' you get. It's 35x but with the 50% wager it makes a 70x wager instead of the slots you want to play.
At the moment of writing I am still waiting for my withdrawal, I can't make any statement at the moment about it, but will edit my review based on the speed of verification and withdrawal. For now 6 out of 10 stars. :-)

Nothing to say that's positive about Karamba, I joined in December 2016, deposited £1000, which they then gave me a £200 bonus, I played Roulette and won £7000, they then told me I had to wager on Slots and won £9376, I withdrew, then 2 days later they confiscated all my winnings and returned my £1000 saying that because I had accepted the bonus, played Roulette they had the right to confiscate my winnings, I disputed this and eventually took them to the independent Betting Adjudication Service, 6 months later IBAS ruled in my favour and forced Karamba to pay me £8376 winnings, happy days, maybe this review will help others who have had issues with this terrible site!

Everything pretty much, but mostly the way they tried to squirm out of paying what I won fairly and squarely, at least justice prevailed

Love this casino.
I've never had a problem within this casino.
Always good deposit bonuses.
The chat staff are friendly and always willing to help. Even if you ask for something no deposit they most of the time help out with spins.

I do not like that Sunday free play has changed. It goes on depisits made now not just automatic like it was

10 Star Casino! I have played And won Allot! 2 days payout service and received allot of Bonuses.
Easy Game Selection, Easy Evolution Live Gaming, Allot of Netent Games (Starburst).
They do have Bonuses on Every deposit (for Platinum VIPs or greater I guess.. I don't know for sure).
Also Quick Responds On Their CHAT TEAM.
I love this casino:)

They have a good bonus system with a great vip ladder.

The time taken to withdraw money is completely unacceptable. First of all the cash out is pending for 48h, then they take 2 business days to review your documents, they won't accept them the first time don't be fooled, you'll have to try again 1-2 times and they take their full 2 business days EVERY TIME. Then once they finally accept your documents, they will take another 2 business days to process the withdrawal. THEN after almost 2 weeks your money will be sent. They will send you an email saying bank transfer takes 3-5 business days so you will wait 5 business days but the money WILL NOT be in your bank account. You will go back to support to ask them what is happening and they will tell you that the payment was sent 2 days later than they tough and that now, all of a sudden, bank transfers are 5-7 business days and NOT 3-5.
So I won over 2 weeks ago (it is Wednesday now) and support told me I would get my money by next Tuesday meaning a total of 3 weeks between my win and the cash out. And oh yeah, by now I kinda know they tell me b***** after **** so I'll see if the money is there. Even if everything is fine and money is there next Tuesday it will still be a 3 weeks delay.
This is horrible, and a customer support that takes 2 business days to reply to you about anything is really frustrating. Not to mention how misleading they are when it's time to ask for documents. They say they want a picture of a card while in fact they want a statement, then then they say they want a bank statement when they want a copy of a check. They will not tell you exactly what is needed because all the time they let you wait your money is still available to play with and that is exactly what they want you to do, they want you to get angry, take the money and lose it. I would not recommend this casino to anyone except if you don't mind waiting weeks and weeks for your cash outs.

Great site, plenty of excellent reloads and the SUB is excellent value for money, would recommend.

Site layout is a bit of a pain, if they could upgrade it that would make the site even better.

They have offers all the time !Some are really great others are ok , but it's nice to get something for nothing !

When I don't win lolllll
In all seriousness the game play is good and keeps you entertained, even if you don't win all the time

Love the selection of games and they always have offers, plus the free games on a Sunday is a bonus.

Layout is a bit dated, could do with coming inline with their sister sites.

Great selection of slots and I won 2000 pound just before christmas and submitted my docs through the uploader and hey presto!!!!. Once accepted received the money with in 3 days as stated.

Some games fail to open on my phone due to location conformation

Absolutely shocking service in terms of withdrawal! Have sent documents via email on 6 separate occasions but apparently not been received, account is self excluded so can't upload via doc uploader and live chat extremely unhelpful! Stay away if you require fast pay outs

Recently joined Karamba and must say I was impressed by the selection of slots available. Took advantage of the new player bonus and played through the deposit and bonus in line with the wagering requirements and actually made a healthy profit.
Very impressed with customer service, I have had one introductory phone call from them with a follow up email advising how I can upload identity documents online via the My Account section. I have uploaded my documents and am assume I am verified now, I have a pending withdrawal which takes 48hrs before been processed which is a little long in comparison with other sites I use but is acceptable.
Each day there seems to be a new promotion (todays being 100% match up to £200) which I will probably be participating in, just need to confirm that they have verified my account which they should have done by now, most sites get this done with 24 hours. Looking forward to continuing to play here at Karamba and this may well become my new favourite site.

Nothing so far, I have only rated them 8 stars as I have just made a withdrawal that is pending, should go through in next few days, and am yet to receive confirmation of receipt of my verification documents that I uploaded. I am sure these are potential 10 star site for me personally and will be back to review again once I have played a bit more.

Karamba has a good variety of games and especially their service is very good because every time I cashed out I never had a problem and everything went smooth.
They give good offers on deposit especially on chat with their chat people.

It would be better it they could give more free spins on Sunday

One of the best casinos I have ever played. They have great customer support because every time I need help or a free bonus I can easily open a chat and talk to these great guys!!!

I wish I could cash out more but they told me that there is a monthly limit unless you become a VIP customer...I really hope they will make it easier to become a VIP customer for a player like me.

The fact you can deposit using paysafecard is ideal for me the games are good like Raging Rhino and netent, great promotions always on offer and a great VIP scheme.

I had a problem as the staff had made an error but it was resolved quickly so thanks, could be doing with a bigger selection of slots. Make sure you read all the details as the free spins can be confusing.

Do not join this casino, complete con. No option to decline bonus. Desposit any money and you'll never be able to withdraw winnings, just don't do it. Deposited £200 and had to wager £4000 b4 withdrawing, joke. Cant even cut bonuses from balance. Join a site that you can decline bonuses.

Overall a good casino. But I'd like to see a bigger variation of games. The one thing that I would like to see is a more complete list of games. For example, they have "Raging Rhino", but not "Montezuma" they have the "Game Of Thrones 243 Lines" but not "15 Lines". This is the major thing that holds me back from playing at Karamba. It would be nice if they could fill out their slot section with a more complete list of games instead of just going for some of them.
Also, if you decide to deposit at Karamba, be ready to receive loads of phone calls about promotions and reload bonuses. I'm sure this can be disabled in the settings, just a heads up!

Caution Casino deliberately delays and averts payouts! I've been waiting for more than 2 weeks for my money now. Although I've sent all documents required, all I got was empty promises. One guy from the support chat even claimed that the money was already on its way when I complained about the delay. Two days later it was rebooked to my account without any comment.
The hotline number is a joke, too. I am a German-speaking costumer and the robot voice that takes your call is Dutch. After I've spent 30 minutes in line, the computer voice (which was now surprisingly speaking British English) told me that I was the next costumer. I was already getting ready to explain my case when all of a sudden the voice told me that i as now 3rd in line. This nonsense repeated for two more times until I gave up. To this day I'm waiting for my money (day 16)...
From my point of view I can only warn everyone to lay in this casino, at least if you wish to see your money again.

Nothing.

Do not join this casino if you win like I did they go to amazing lengths to delay payment. 9 days I have been waiting despite giving 5 different forms of id, other casinos require only 2/3.
The online chat facility is a joke they are no help whatsoever I have had to go to the gambling commission MY ADVICE AVOID this casino.

Been playing pokies online for 10 for years and been a vip at many casino. Karamba casino has by far the best vip service I've come across my personal host is great and the main reason I play at hopa casino is the customer service I get from as a premium player.
Recommended to any high roller who want real vip treatment and customer service. Over all I think the casino awesome I mainly play mobile site witch has all the current games and few old ones I like. Only been a member there 3 months but had good luck had my account has reach $10.000 a few times and once $30.000.
Highly recommended this casino.

Great site, friendly support can't fault it!! Great choice of games to play - easy to deposit & withdraw funds. Good work!!