Palace of Chance is an online casino with a royal look and feel. Although they were once in the AskGamblers blacklist for slow payment, their new pro-player policies have taken them out. The casino is powered by Real Time Gaming, one of the largest platforms in the world. Palace of Chance holds a Costa Rica business license.No Longer Blacklisted
Although Palace of Chance has a long history of slow payment, we're happy to announce that they are now quickly resolving numerous disputes that have been lodged against them over the years. Many players are now being paid out thousands in unpaid earnings due to this new pro-player policy. For this reason, we have removed Palace of Chance from our blacklist.Games
The largest selection of games at Palace of Chance is the slots. In fact, they offer nearly 100 different titles for you to choose from. Among their most popular games are Cleopatra's Gold slot, Aztec's Millions slot, Naughty or Nice? slot, Rain Dance slot, and Goldbeard slot. They also offer a wide range of three-reel slots for those looking for a more traditional gaming experience.
Palace of Chance is also home to a wide range of table games. Roulette players in particular have a lot to enjoy; Palace of Chance offers American, European, French, and multiplayer versions of the game. They also feature a number of different blackjack variants, three different Caribbean Poker games, Let It Ride, baccarat, sic bo, craps, red dog, and several others.
If it's video poker you're after, Palace of Chance has plenty of variants for you to try. They feature several of the most popular games including Jacks or Better, Joker Poker, and Deuces Wild, along with some less common ones such as Double Jackpot and Mystery Bonus. Several of the games can even be played in multi-hand mode.Support
Palace of Chance provides its players with a full range of customer service options. For the fastest response, we recommend that you use the casino's live chat feature through its website or downloadable software. You can also give a representative a call using the free US phone number. Alternatively, you can send them an email and expect a reply within 24 hours.Security and Fairness
The Palace of Chance network has been secured with the latest web safety technology. Most importantly, they protect any sensitive information you share with 128-bit SSL encryption. This technology obscures your data and makes it virtually impossible for any unauthorized eyes to read.
The games at Palace of Chance have been proven fair by TST, one of the largest randomness auditing firms in the world. You can see this by checking the bottom of their website for the TST logo. Although this seal does not link to a full certificate, there is years of evidence showing RTG is a fair platform.Pros
Palace of Chance Casino Reviews (18)
Ntu 11.07.2017 00:36
Bonuses are good, but that's about it. Similar game selection can also be found elsewhere
Mysticblue73 01.04.2017 01:06
They still haven't paid me and it's been a month since I put in my withdrawal request. I have talked on the online chat and each time I get the same bullshit. I've called never an answer I always leave a message I have written them telling them I'm gonna get an attorney this is ridiculous this place is a freaking joke I suggest you don't go there don't even think about you'll just get ripped off my amount is only $647 and they still won't pay me.
Bullnut1 11.02.2017 00:53
WARNING the casino is a rip off. The assistance is very slow. If and when you do get connected with an agent I found them useless and arrogant. They could be less interested. Also to withdraw anything is a huge list of to do's. I spent £13000.00 in just 1 month. I received £247.00 in comp points. Which I could not redeem my self I had to go onto chat which took almost a week to get through to. They then updated me to VIP. Which was pointless as I feel this should had been done automatically after a certain amount had been deposited.
Jack D. 14.01.2017 00:24
Good bonuses, I was offered 300% that's as good as you're going to get. Game play seems fair, I got several huge hands.
tccarter 25.10.2016 00:20
I enjoy the RTG platform and huge number of slots available. I won a $1200 jackpot during my first week of play here.
manny.m 02.02.2016 00:16
I'm a particular fan of the slots here. There are a great variety of them and they have some great bonuses as well. I personally haven't encountered any issues with POC but we'll see how it goes when I try to withdraw my money.
isbears 22.01.2015 00:02
The five reel bonus slots here are the best I've seen anywhere on the internet. The visuals and graphics for all the games, especially Aladdin's Wishes are just awesome. RTG almost always has the best selection of games and P.o.c. Casino probably has more bonuses and promotions than any other casino I've played at recently. Been playing here for the past 2 years and haven't had any issues with the payouts or deposits. They're continually adding new games and stuff and every time they do there's almost always a promotion attached to it.
jsole42 09.01.2015 00:09
I just started playing at POC a couple months ago and it's been a really good experience. I've read some of the reviews on here and I was pretty hesitant at first but once I got there and dealt with the support staff and saw all the games they offered I was pretty impressed. My review is similar to JamilKarim1234. I also really enjoyed the slots and the payouts so far have been a non issue for me.
JamilKarim1234 22.12.2014 01:03
most RTG Casinos the best part about POC are the slots. They have a ton of variety, offer free spins, and have pretty good reload bonuses to keep you going. They even re did the look of some of the games and I've noticed they've upgraded some of their older slot games.
Blackjagger 04.11.2014 00:53
No reply needed gamers can see the bad ratings and reviews as well watch this site:
Blackjagger 02.11.2014 01:11
There is nothing good to say about them rogues.
sharks1067 24.09.2013 00:46
So I made two withdrawal request both for 750.00 USD on July 25 2013 the first wasnt approved till September 3rd and they made the second request start all over again dating it September 3rd and it still hasn't been approved and I still haven't received any payment. The answers I have gotten range from "we are experiencing many requests we will get to yours soon" I was even told there was a "security issue" I have no idea what that means all my documents were approved!!
Sup3rma17 30.08.2013 00:56
So, Palace of Chance now has a bright green light for their casino now? I'm not convinced at all that I would revisit this casino for all that it's worth in the past and I don't need to either because apparently they cannot allow Canadians on this online casino anymore.
123bagi 04.05.2013 01:16
Palace of Chance gave me my birthday bonus. I had to play 30 x the bonus. I have played the ninja slot and despite the remarkable manipulation I've stopped several times the bonus and thus won. After changing to other slots is the same thing happens and I have the 30 x managed.
Icymod 16.04.2013 00:51
When I first started out with Palace of Chance I did not have any idea that they were a rogued casino. Now this is before I met with both Casinomeister and AskGamblers, my sources for accredited casinos as well as rogued casinos. Palace of Chance had an offer before for a $50 No deposit chip but I can see they still have this bonus up until now.
scyan 23.03.2013 00:04
So – Palace of Chance has been put back in the green. Palace of Chance or sometimes also referred to as ….or abbreviated as…. POC. POC was listed as a rogue casino on Askg. But I see the group has recently been recommended again.
Mercinova 14.03.2013 00:41
FREEROLL TOURNAMENTS ARE NOT FREE!!Chat start timeMar 14, 2013 12:44:36 AM EST Chat end timeMar 14, 2013 1:28:30 AM EST Duration (actual chatting time)00:43:54 OperatorBryan Chat Transcript info: A site operator will be with you momentarily.info: Hi! Thank you for using our LiveChat Service. This is 'Ron'. Please verify your Email and Phone Number so that I can assist you. mercinova: **INFORMATION REMOVED FOR SECURITY PURPOSES**Ron: Welcome! thanks for the information, how may I assist you today? :) mercinova: Can you help me find the rules and regulations for the free tournaments?Ron: Allow me a moment whilst I pull up your account please.. mercinova: I was told by another agent that it is required of a player to make an initial deposit before playing FreeRoll Tournaments, but I can't find that rule anywhere...Ron: What do you mean Ron: For your reference here's a link to the terms and conditions page of our website: Ron: http://www.palaceofchance.com/rules/promotional-rules/Ron: •Free Roll Tournaments are Tournaments which do not require that players pay a registration fee.Ron: •Any winnings from Free Roll Slot Tournaments may be used to play in real money casino games. These winnings are subject to a minimum withdrawal amount of $100 and a maximum witdrawal amount of $1,000.mercinova: The last agent told me I had to have made a deposit prior to entering the FreeRoll tournament. Is that not true?mercinova: He removed my winnings.Ron: You are playing from a free chip and it is not allowed for tournaments Ron: Note: tournaments are not allowed to play with any comp, chips or cashbacks...mercinova: I'm not using a free chip.mercinova: What code is active on my account?Ron: You did used it to join the tournament that is whyRon: No code is active mercinova: The entry fee was free. How could I use a NDB to enter?Ron: You cannot mercinova: rather...How did I use a NDB to enter if the entry was free?Ron: Excuse me/Ron: ?mercinova: Are you saying that the last bonus I used was a No Deposit Bonus and that excluded me from the FreeRoll Tournaments?Ron: Yes you could not join a tournament the tournament you joined it was not freemercinova: It said the entry fee was $0.00.mercinova: I'll send you a screen shot if you want...mercinova: Cost: $0.00 ($0.00 + $0.00)Ron: You actually requested it to be removed mercinova: from the casinoRon: Because you were explained it was not cashable mercinova: Yes...I did...exactly. I was told that it wasn't cashable because I used a Free Chip to play...which wasn't true.mercinova: I'm not asking for it back.Ron: Ok what is it that you are asking?mercinova: I don't care. I just want to clarify whether I can play FreeRoll Tournaments for cashable winnings without depositing?Ron: No I am afraid you will have to make a deposit Ron: You already received a free chip Ron: Two in a row is not allowed mercinova: Ok. Now please answer...if I had not used a free chip, would I have been able to play the FreeRoll Tournaments for cashable winnings without making an initial deposit?info: Please wait while I transfer the chat to 'Bryan'.info: Hi! Thank you for using our LiveChat Service. This is 'Bryan'. Please verify your Email and Phone Number so that I can assist you. mercinova: **INFORMATION REMOVED FOR SECURITY PURPOSES**Bryan: Thank You =) Please allow me a moment so I can check that for you mercinova: Please Note. All transpiring chat is being recorded and uploaded to a Casino Review Website.Bryan: When you opened the account you used a free chip as the first transaction, You cannot enter a free tournament after using a free chip since that is considered a free no deposit bonus Bryan: Therefore the winnings from that tournament were removed mercinova: If I had not used a free chip, would I have been able to play the FreeRoll Tournaments for cashable winnings without making an initial deposit?Bryan: That is what happened in your case mercinova: Can you please answer my question...mercinova: If I had not used a free chip, would I have been able to play the FreeRoll Tournaments for cashable winnings without making an initial deposit?Bryan: Yes since it would of been only one no deposit bonus used on the account Bryan: But since you used the free chip before you would need to make a deposit before using another no deposit bonus mercinova: So...FreeRoll Tournaments are considered No Deposit Bonuses?Bryan: Yes that is correct mercinova: So playing FreeRoll Tournaments flag your account as a FreeChip Account?Bryan: Yes since it is a no deposit play mercinova: Are you saying that you can only play ONE FreeRoll Tournament, before making a deposit?mercinova: Sorry to be redundant, but I really need this clarified.mercinova: Furthermore, does making an intial deposit remove this restriction permanently or is it a free chip, deposit, free chip, deposit turnaround?Bryan: I have explained before yes only one free no deposit bonus is allowed when you sign up mercinova: I promise the last question will be the last...lol. I apologize for the redundancy and frustration.Bryan: Sure what would that be mercinova: If I make a deposit, then play a FreeRoll Tournament. Do I need to make another deposit before I can play another FreeRoll Tournament?mercinova: In other words...do I need to make a deposit after each FreeRoll Tournament?Bryan: Yes since it is only one free roll per deposit mercinova: Thank You! That's what I was trying to get at this whole time.Bryan: Sure anytime Bryan: Would you like my help on anything else?mercinova: Now that the word "FREE" has been redefined. Thank You for your time and patience. Have a Great FREE Life! Enough Said!
casinoian87 31.05.2012 01:10
Palace of Chance