Platinum Play Casino is an online casino that caters to international players, although unfortunately US players are not accepted. They have a website available in a variety of international languages to accommodate the needs of players who join this casino from around the world, and accept a number of currencies for their players' transactions. As a Microgaming casino, they offer a safe and secure gambling experience to all of their players, regardless of where they're from and have high standards of Customer Service and Support, as well as Promotional offers that are attractive and enticing that keep new players coming back time and time again.Customer Support
Platinum Play Casino offers customer support 24 hours per day, 7 days a week, and doesn't break for holidays so they are in operation 365 days per year. What's unique about this casino is that they have toll-free phone numbers for locations around the world; unlike other casinos that offer only one phone in number that may be toll-free, this casino has multiple so that players can receive support in the native language of their country. There are toll-free numbers for players in Canada, Australia, Hong Kong, Italy, France, and a total of 18 countries around the world. Emails can be sent to the Casino Customer Support using a support form that directs players' inquiries to the correct department or person at the casino based on the nature of the inquiry. Live Chat is always available to answer players' immediate questions, and the Customer Support representatives are trained to deal with inquiries of all types; from queries about the terms & conditions of the bonuses, to problems with the downloads and registration, to requests for recommendations about the best games to play as new players or as high-rollers.Software
Platinum Play Casino uses Microgaming software, a reputable, privately-held software developer that has been providing casino games to the online gambling industry for years. Microgaming with involved in the launch of eCOGRA (e-commerce and Online Gaming Regulation and Insurance) in an attempt to turn around the once questionable online gambling industry. Thanks to their efforts, all of Microgaming casinos are independently audited for fair play, and players at this casino can rest assured that all of their transactions are safe and secure. Microgaming is known for their great graphics, as well as their simplistic user-friendly designs that appear specifically on their line of casino games.Game Variety
At Platinum Play Casino, casino games are available by download or Instant Play, which offers a reduced selection of the full line of casino games found with the software package. To allow players to see what they have to offer before they sign-up or download, there is a game preview option on the website that allows players to browse through the games available based on category, as well as those games that are new to the casino. Platinum Play Casino is atypical in that it isn't a casino that focuses heavily on Slots. They do have a decent variety available, with Reel Slots, Bonus Slots and Video Slots, but that's not where the main focus is. Platinum Play Casino also has a wide selection of Table Games and Specialty Games including Baccarat, Blackjack, Craps, Keno, Roulette, Sic Bo, Casino Poker, and of course Video Poker. Betting limits on most games at this casino are on the lower end; stopping around $100 to $200, accept at the Blackjack and Baccarat tables where betting limits are $2500 and $1000.Pros
Platinum Play Casino Reviews (20)
RNielsen 11.07.2017 01:20
Games selection is fair on mobile. Payout is very good. Connection issues, laggy and screen is distorted in IPad, good on PC.
Afi4wins 08.06.2017 01:11
When I think about this Platinum Play Casino, my memories go back as far back at the early 2000s, because it was during those early years that I had signed up at the casino. Yes, it was that long ago, and frankly speaking, I cannot remember if I had closed my account at Platinum Play Casino or not. Not that it matters now anyway. Ah well, after being dormant for so long, I'm sure the casino would have closed my account by now, but the records may still be somewhere in Microgaming's data bank.
Sergio37 01.06.2017 00:16
I got something in the mail from platinumplay saying I get 20 free spins if I register with them, so I register now on this thing I got in the mail there is no expiry date, I tried getting my 20 free spins and they tell me the offer has expired ... but yet no expiry date on the mail thing I got ... I don't know this casino did not impress me from the start, and the live support was slow took them like 20 min to answer me, and I mean to start the conversation.. I'm seeing good things about this casino but my experience makes me not want to play here at all ....
wili88 22.03.2017 00:43
I was register in this casino before a couple of weeks, before 3 days I was decide to make a deposit of 5 eur just to see h0w games work. I get the 5 eur bonus so I play with 10 eur. Met the wager and request a payout. I get the money 48 h later without any documents verify they pay my very fast with no excuses and I am very satisfied with this casino.
bertrandospaventa 05.03.2017 00:12
My experiences with Platinum Play Casino have all been positive.
harry2k16 04.12.2016 00:41
Good bonuses and promotions. Good tournaments. Website display and navigation.
sp7575 16.11.2016 00:02
I joined this casino 2 days ago and deposited 40 euro and got 40 deposit match bonus.I went to play my favorite slot Mermaids Millions and on my second spin I got all 5 Mermaids 900euro!!! I could not believe it and was so excited I went at live chat who kindly informed me I still had wagering of 1277 or there abouts lol so I was a little deflated.
zelmil83 31.08.2015 00:57
If you have been looking for a casino that has a unique sense of style immediately stop, because better than Platinum Play online casino, you will not find. Here you will be offered sophisticated entertainment in an exclusive environment. Platinum Play is part of the prestigious Fortune Lounge group of casinos which is one of the oldest and biggest brands in the world of gambling. Excellent graphics and cutting-edge gaming of chance gives you the Viper software which allow one of the most reputable software vendors and in the entertainment industry, it is Microgaming. Choose any of the more than 150 fun games, and then try your luck at many slot machines on offer.
NextTimeWin 29.04.2015 00:55
I played Platinum Play casino in past, and I do not have any negative experience with this online casino.
bogdangy 30.09.2014 01:02
This is my personal review about Platinum Play Casino!
Imvikas911 30.09.2014 00:49
Platinum Play is a part of the Fortune Lounge Group of casinos and they have the Mg portal supporting their casino. Found this one on the forum and decided to give them a try since they had a big no deposit bonus or you may call it a free play offer for new players. They also have a lot of other exciting bonus offers.
trstnguevarra 20.08.2014 01:02
I am a new member of this casino. I first deposited $50 and I chose to not receive the bonus. I had an issue with the withdrawal at first because they needed documents for validation. Geez, it’s not like I won a million bucks or something. After I sent all type documents needed, the transaction went smoothly. So I’m happy about that. The customer support agent who handles me was kind, polite, patient (well imagine how I handled her, I was frustrated) and she was really helpful. I will surely play again. In fact will play in a bit and poorly take advantage of the bonus.
yapro 30.05.2014 00:47
Platinum Play casino owners is fortune lounge group of casinos, and I can say that you can trust their name and their reputation, because generally I never have any serious problem with this group of casinos, all their casinos using Microgaming software, and all of them have nice bonuses on the board. I am also never see any serious complaints about this casino or any other from this group, so I think this is good place to play, just a bit outdated, but there is a lot of such casinos these days. Outdated I call them because they had only Microgaming games, and their withdrawal is not so fast, and also because such casinos does not show any improvements over good amount of time.
craig000 05.04.2014 00:07
Name is Craig from Adelaide Australia. Thought I'd pass on my experience.Did 5/6 small deposits totaling $200.
Adebisi213 30.10.2013 00:20
I've started to play at Platinum Play Casino a couple years ago for the very first time. They are owned by the Fortune Lounge Group. This is a large group that also owns other big online casinos. I believe they are located in South Africa, just like some Microgaming offices. So it's not totally surprising that they have Microgaming as their software client.Platinum Play offers a download casino with more than 500 games to choose from. So there is plenty of choice to play any game you like. Whether it's table games, video poker or slots, there is a massive offering for anybody. They are also one of the very few casinos that offer 1500 credits to try out their casino, and winnings can be kept to try to manage their playthrough requirements.So basically they offer free play with a chance to actually win something. I remember not coming further than winning more than 1500 credits after an hour of play which was awful. I still decided to make a deposit of a couple of hundred euros playing games like Break Da Bank Again, Thunderstruck II and several blackjack versions. Unfortunately I wasn't real lucky with my first deposit. Nor did I take any bonuses at that time to expand my bankroll. I hated reading through terms and conditions back then and hardly ever choose to opt in for any bonuses. After losing a couple of deposits equaling around 1000 euros I finally won like 500 euros with a small deposit of only 50 euros. The cash out process was a bit of a pain in the ass though. It took like 5-6 days to get my money and I also had to scan in my documents. One thing I really hate is their lack of privacy, which goes for a lot of Fortune Lounge casinos. They just send out leaflets and casino promotions to your house, which is bloody awful and disrespectful. Customer service took care of that real quick though.So I can only give them a 6/10 rating.
aemakgol 20.09.2013 01:12
Platinum Play casino powered by Microgaming and offers me a very average 100% bonus on my first deposit. Many casinos offer this bonus, and this is good, you can get 100% bonus many times and try many casinos. I decide to give this casino 50$ for the first deposit, and start with 100$.
Sup3rma17 07.06.2013 00:04
Platinum Play is a member of the Casino Rewards group (wink)......hahaha I'm just joking they are from the Fortune Lounge group. I felt like joking around on this review and I wanted to see someone who knows a lot of casinos very well to say," what!?" or "huh?"
szirtisas 30.05.2013 00:47
Hello my next review from Platinum Play casino:
chaser2013 15.04.2013 00:04
Platium Play casino is a scam do not play there I won 250000 yes 250,000 and they didn’t wanna pay me after sending them all documents. They are a scam so I knew they will never pay me. I just played to lose everything cause I new there were scams. U might not believe I wont that much but I did I ask this site to warn people and I’m not sure if that casino is blacklisted but do not play there. I talked to casino manager and all of them they did not have problem with my ids but did not pay me please stay away from them.
Irine 10.04.2013 00:52
I would like to share my experienced here at platinum play and I am proud that this is one of my top 10 favorite casinos I know that this is a Microgaming casino, they offer a safe and secure gambling experience to all of their players, regardless of where they're from and have high standards of Customer Service and Support, and Ecogra verified so you can trust your money and gambling security with them.