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Platinum Play Casino is an online casino that caters to international players, although unfortunately US players are not accepted. They have a website available in a variety of international languages to accommodate the needs of players who join this casino from around the world, and accept a number of currencies for their players' transactions. As a Microgaming casino, they offer a safe and secure gambling experience to all of their players, regardless of where they're from and have high standards of Customer Service and Support, as well as Promotional offers that are attractive and enticing that keep new players coming back time and time again.

Customer Support

Platinum Play Casino offers customer support 24 hours per day, 7 days a week, and doesn't break for holidays so they are in operation 365 days per year. What's unique about this casino is that they have toll-free phone numbers for locations around the world; unlike other casinos that offer only one phone in number that may be toll-free, this casino has multiple so that players can receive support in the native language of their country. There are toll-free numbers for players in Canada, Australia, Hong Kong, Italy, France, and a total of 18 countries around the world. Emails can be sent to the Casino Customer Support using a support form that directs players' inquiries to the correct department or person at the casino based on the nature of the inquiry. Live Chat is always available to answer players' immediate questions, and the Customer Support representatives are trained to deal with inquiries of all types; from queries about the terms & conditions of the bonuses, to problems with the downloads and registration, to requests for recommendations about the best games to play as new players or as high-rollers.


Platinum Play Casino uses Microg­ami­ng s­oftware, a reputable, privately-held software developer that has been providing casino games to the online gambli­ng i­ndustry for years. Microgaming with involved in the launch of eCOGRA (e-commerce and Online Gaming Regulation and Insurance) in an attempt to turn around the once questionable online gambling industry. Thanks to their efforts, all of Microgaming casinos are independently audited for fair play, and players at this casino can rest assured that all of their transactions are safe and secure. Microgaming is known for their great graphics, as well as their simplistic user-friendly designs that appear specifically on their line of casino games.

Game Variety

At Platinum Play Casino, casino games are available by download or Instant Play, which offers a reduced selection of the full line of casino games found with the software package. To allow players to see what they have to offer before they sign-up or download, there is a game preview option on the website that allows players to browse through the games available based on category, as well as those games that are new to the casino. Platinum Play Casino is atypical in that it isn't a casino that focuses heavily on Slots. They do have a decent variety available, with Reel Slots, Bonus Slots and Video Slots, but that's not where the main focus is. Platinum Play Casino also has a wide selection of Table Games and Specialty Games including Baccarat, Blackjack, Craps, Keno, Roulette, Sic Bo, Casino Poker, and of course Video Poker. Betting limits on most games at this casino are on the lower end; stopping around $100 to $200, accept at the Blackjack and Baccarat tables where betting limits are $2500 and $1000.

  • Exciting Promotions
  • Games for high and low stakes players
  • Focus on Table and Specialty games over Slots
  • US Players no accepted
  • More limited slot variety than other casinos

Platinum Play Casino Reviews (20)

User RNielsen time 11.07.2017 01:20

Games selection is fair on mobile. Payout is very good. Connection issues, laggy and screen is distorted in IPad, good on PC.

Withdrawal over 3 weeks and still do not have funds transferred, not much options in Canada for withdrawal and lack of understanding from support on Canadian banking details. Asked for reversal after 3 weeks of waiting and declined. Online support is very slow.

User Afi4wins time 08.06.2017 01:11

When I think about this Platinum Play Casino, my memories go back as far back at the early 2000s, because it was during those early years that I had signed up at the casino. Yes, it was that long ago, and frankly speaking, I cannot remember if I had closed my account at Platinum Play Casino or not. Not that it matters now anyway. Ah well, after being dormant for so long, I'm sure the casino would have closed my account by now, but the records may still be somewhere in Microgaming's data bank.
What I can remember is that platinum Play was one of the better dedicated Microgaming casinos at that point in time, with a few other sister casinos, and that I had deposited and played quite a number of times there. However, the fact remains that I could not make any single win at any Microgaming casino in those days, which eventually led me to totally abandon all Microgaming casinos that I have opened an account at, turning my focus to Playtech casinos instead. In fact, I had signed up at practically every Microgaming casino that allowed me to register, so the number of accounts that I had was pretty large. However, my luck at each and every one of them was simply disastrous! Perhaps being not so experienced at that point in time may be a reason for it, but that wouldn't make any sense at all, because I could make wins at many Playtech casinos.
Nowadays, my interest in a few of Microgaming games has since been rekindled, but I can only play these few games at multi-platformed casinos. All of dedicated Microgaming casinos have now been completely blocked off by my local ISP and I simply cannot access them anymore, except for one - Wild Jackpots Casino, but this casino too have since proven to be disastrous for me as well. Nonetheless, my account there remains open and I only play there perhaps once or twice a year. It looks like the only luck I can get on Microgaming games is from a multi-platform casino! Very strange indeed, but very true for me!

User Sergio37 time 01.06.2017 00:16

I got something in the mail from platinumplay saying I get 20 free spins if I register with them, so I register now on this thing I got in the mail there is no expiry date, I tried getting my 20 free spins and they tell me the offer has expired ... but yet no expiry date on the mail thing I got ... I don't know this casino did not impress me from the start, and the live support was slow took them like 20 min to answer me, and I mean to start the conversation.. I'm seeing good things about this casino but my experience makes me not want to play here at all ....

User wili88 time 22.03.2017 00:43

I was register in this casino before a couple of weeks, before 3 days I was decide to make a deposit of 5 eur just to see h0w games work. I get the 5 eur bonus so I play with 10 eur. Met the wager and request a payout. I get the money 48 h later without any documents verify they pay my very fast with no excuses and I am very satisfied with this casino.
The live support is very quick and the answer you fast and help you on every question.
The have nice games like tiger, lion pride, thunderstruck etc, this is my first casino with no delays with withdraws, so I recommend this casino.

User bertrandospaventa time 05.03.2017 00:12

My experiences with Platinum Play Casino have all been positive.
I have never had a problem with depositing or cashing out. The Customer Service team is awesome.
If you make sure to read all about the wagering rules, and the information on the terms and conditions page then you shouldn't have issues because there will be a mutual understanding on both ends.

User harry2k16 time 04.12.2016 00:41

Good bonuses and promotions. Good tournaments. Website display and navigation.

RTP is moderate as compared to other sites. Very limited progressive jackpots. Some games test your patience when they are loading.

User sp7575 time 16.11.2016 00:02

I joined this casino 2 days ago and deposited 40 euro and got 40 deposit match bonus.I went to play my favorite slot Mermaids Millions and on my second spin I got all 5 Mermaids 900euro!!! I could not believe it and was so excited I went at live chat who kindly informed me I still had wagering of 1277 or there abouts lol so I was a little deflated.
However I played for hours and Im sure I could have withdrawn at least 900 euro, but I was having such a great time I eventually withdrew 600 which is at present reversable. Today i played with 40 euro and no bonus and reached an amazing total of 1100euro. I carried on playing hoping to try for the jackpot but eventually requested another withdrawal for 400.
A grand total of 1000 euro in 2 days. I am so happy as it will help with myXmas shopping. I hope all will process ok as I have not been asked for docs yet, but when I send them I hope all will proceed quickly. I wont believe it until I see the funds in my account.
I obviously have only good things to say about Platinum Play Casino and I will definitely be a regular player . I will update when I have good news. I cannot really rate the casino less than a 10 from my experience over the past 2 days.

User zelmil83 time 31.08.2015 00:57

If you have been looking for a casino that has a unique sense of style immediately stop, because better than Platinum Play online casino, you will not find. Here you will be offered sophisticated entertainment in an exclusive environment. Platinum Play is part of the prestigious Fortune Lounge group of casinos which is one of the oldest and biggest brands in the world of gambling. Excellent graphics and cutting-edge gaming of chance gives you the Viper software which allow one of the most reputable software vendors and in the entertainment industry, it is Microgaming. Choose any of the more than 150 fun games, and then try your luck at many slot machines on offer.
Here I am registered since 2013, I did somewhere in mid-December. It was a period when we all feel special and when it comes the most joyous holidays in the year. Then they had a Christmas bonus so I used it. I think I made a deposit of some 50 € and immediately I played with 150 €. Mostly this adventure has fared miserably and I lost all the money within 7 days. A few days ago I paid € 60 and I started to play Jurassic Park, which is a very likable game for people whose imagination is unlimited, and I'm one of them. I have not had any success so I played two more games and they are Avalon II and Cool Wolf, that was the end of my hopes when Cool Wolf took the last money from my account into the abyss.
The option of direct downloading software or simply trying out what Platinum Play offers playing the instant Flash version is another great advantage. Support is correct and available 24 hours a day, 365 days a year if you find yourself in trouble with any kind of difficulties. Support can be contacted via live chat, by email, toll-free number as well as the option of communicating via callback. In fact, Platinum Play offers an unforgettable gaming experience of chance, which is why it is easy to see why many of the most prominent portals that deal with gambling recommend this place just as the first-class casino. Rating 9/10

User NextTimeWin time 29.04.2015 00:55

I played Platinum Play casino in past, and I do not have any negative experience with this online casino.
Platinum Play casino is old place with only Microgaming slots.Those type of Dino casinos which still have download software, very old, but generally already not interesting for me.
Platinum Play casino customer support is great. They have Russian speaking live chat agents, and in past I was not very strong in English, so they was happy to help me in Russian language. This is very good, also their live chat is solid one, always work, and I never had any issues with this agents. Thumbs up it is only what I can say.
Promotions and bonuses is rare at this casino. They do not offer me a lot of reload bonuses like some other Microgaming casinos do, and this strange. Of course probably it is because I do not make enough deposits in this casino, but still others sent me good offers even after my one deposit, while Platinum Play was not offered to me anything really interesting except 25%-50% bonuses. I am require at least 100% bonuses from such Microgaming casinos, or good bonus offers with good amount of freespins, but these bonus what they offer to me was really poor.
I had one withdrawal from this casino, and it was paid after verification of my account, which took about 1 day, and two more day, so 3 days for first withdrawal. I think it is quite long, and casinos can and should pay winnings much more faster.
Overall casino like most other MG casinos is decent, but bonus offers here is poor, low amount reload bonuses, nothing else. Withdrawals are also problem here. I think their competitors are a bit better, and this is why I am not played at this casino for a long time already.

Poor bonus offers.
First withdrawal paid in 3 days it is long.

User bogdangy time 30.09.2014 01:02

This is my personal review about Platinum Play Casino!
This casino attracted me because of the good promotions that they have!
I saw on AskGamblers that they have an acceptable welcome bonus of 100% and I decided to take advantage of this offer! So I created my account, I made a deposit of 20$ via Skrill, because 20$ is the minimum deposit amount, and I received another 20$ bonus! I have to say that it has only Microgaming games but is enough for me; I love the slot games from this provider!
With 40$ in my account I started to play and to complete the wagering requirements! I knew that won’t be easy to complete them even if are 40 times and I had quality games to play! The Finer Reels of Life was the first game that I played, obviously on the minimum bet of 0.30$ because I am not playing on higher stakes! When my account balance reached 27$ I managed to catch the 3 stars symbols that gave me 10 free spins with 5x multiplier and a win of 24$!
I want to say that it was a nice experience because I felt good, I played about 3 hours here and I managed to win something! The wild celebration feature didn’t appeared but I completed the wagering requirements and I requested a withdrawal of 64$, not much money but better than nothing!
Now, I will try to rate this casino from my own experience and I will start with the games, quality games, a good payout rate and I will give a 9 for this! The welcome bonus wasn’t so good but I think that it deserves an 8 because of the amount, 100%! They have a lot of payment options, I was impressed even if I used only Skrill and I will give another 9! I can’t say anything about the support because I didn’t used it but overall it’s a good casino where you may spend your money and have fun!

User Imvikas911 time 30.09.2014 00:49

Platinum Play is a part of the Fortune Lounge Group of casinos and they have the Mg portal supporting their casino. Found this one on the forum and decided to give them a try since they had a big no deposit bonus or you may call it a free play offer for new players. They also have a lot of other exciting bonus offers.
No instant play here so had no option but to download the casino software. I downloaded the casino and got 1500 free bets as part of their welcome package. And this one is not a typical one hour free play offer because this one is for 24 hours and we get to keep anything above this amount till 100 credits. And in order to withdraw the winnings a deposit of 20$ at least must be made and it all looked fair so I decided to give this casino a chance.
And then later I found out on the casino site that they actually had an instant play option. But this one does not have all the games so I chose to continue with the already downloaded software. The first game that I played was the Jurassic Park online slot and I really like the visuals of this game. I was betting around 20 per spin since I had a big balance and honestly I was not looking for a big win because all I could keep was till 100 credits so no point of going hard. But the game was very nice and hit some good combinations and won some money and my balance was around 45 up. Then opened Avalon II which was a dreadful decision because I lost 200 in 10 spins and did not hit a single thing and then decided to leave this game as well. After that opened Robot Jack slot and this was a very average game and not a lot of action but still better than Avalon II. I just left the casino with somewhere around 250 balance because I knew I was not going to make it.
A very average casino and did not turn to be as good as I had expected.

User trstnguevarra time 20.08.2014 01:02

I am a new member of this casino. I first deposited $50 and I chose to not receive the bonus. I had an issue with the withdrawal at first because they needed documents for validation. Geez, it’s not like I won a million bucks or something. After I sent all type documents needed, the transaction went smoothly. So I’m happy about that. The customer support agent who handles me was kind, polite, patient (well imagine how I handled her, I was frustrated) and she was really helpful. I will surely play again. In fact will play in a bit and poorly take advantage of the bonus.

User yapro time 30.05.2014 00:47

Platinum Play casino owners is fortune lounge group of casinos, and I can say that you can trust their name and their reputation, because generally I never have any serious problem with this group of casinos, all their casinos using Microgaming software, and all of them have nice bonuses on the board. I am also never see any serious complaints about this casino or any other from this group, so I think this is good place to play, just a bit outdated, but there is a lot of such casinos these days. Outdated I call them because they had only Microgaming games, and their withdrawal is not so fast, and also because such casinos does not show any improvements over good amount of time.
I played at Platinum Play casino 3 times, first time it was with welcome bonus, which I lost on Thunderstruck II and Immortal Romance, has a good streak and at one point had 350$ on my balance, but then start betting high and of course finish with zero on my account. With second deposit I also get 100% bonus, and there is exactly same story, Immortal Romance and Thunderstruck II but now without chances to even win something. Third time I just made 20$ deposit to play their tournaments, because I have in mind that I will have some playtime with such low deposit, and also there is always chances to finish on prize place in this tournaments. I play 4 different tournaments each with 5$ buy-in, but all was really unlucky for me, and I was not able to test withdrawals at platinum play casino.
As you can read in top of this review, this is safe and good casino to play, with Microgaming software, and with bunch of good bonuses for players. But a withdrawal for me is a bit slow, and I am not happy to wait withdrawal more than 24 hours from Microgaming casino. 7 stars.

User craig000 time 05.04.2014 00:07

Name is Craig from Adelaide Australia. Thought I'd pass on my experience.Did 5/6 small deposits totaling $200.
Found it good for getting free spins and bonuses, nearly lost money till stayed being at $3 a spin. Got bonus then to win. Got a total winning of $1200 AUD via bonus and free spins over a period of time. Thought I was not going to be paid out, sent Id but wasn't accepted and told to do color. This I did with passport utility bill (current) driver’s license and the credit card I deposited the funds on.
I'm happy to say after some bad reviews I read that I was paid out very quickly. This is my experience and this was my first time playing. I can comment on what I have read as to all these bad experiences but myself I'm satisfied without any doubt.

User Adebisi213 time 30.10.2013 00:20

I've started to play at Platinum Play Casino a couple years ago for the very first time. They are owned by the Fortune Lounge Group. This is a large group that also owns other big online casinos. I believe they are located in South Africa, just like some Microgaming offices. So it's not totally surprising that they have Microgaming as their software client.Platinum Play offers a download casino with more than 500 games to choose from. So there is plenty of choice to play any game you like. Whether it's table games, video poker or slots, there is a massive offering for anybody. They are also one of the very few casinos that offer 1500 credits to try out their casino, and winnings can be kept to try to manage their playthrough requirements.So basically they offer free play with a chance to actually win something. I remember not coming further than winning more than 1500 credits after an hour of play which was awful. I still decided to make a deposit of a couple of hundred euros playing games like Break Da Bank Again, Thunderstruck II and several blackjack versions. Unfortunately I wasn't real lucky with my first deposit. Nor did I take any bonuses at that time to expand my bankroll. I hated reading through terms and conditions back then and hardly ever choose to opt in for any bonuses. After losing a couple of deposits equaling around 1000 euros I finally won like 500 euros with a small deposit of only 50 euros. The cash out process was a bit of a pain in the ass though. It took like 5-6 days to get my money and I also had to scan in my documents. One thing I really hate is their lack of privacy, which goes for a lot of Fortune Lounge casinos. They just send out leaflets and casino promotions to your house, which is bloody awful and disrespectful. Customer service took care of that real quick though.So I can only give them a 6/10 rating.

User aemakgol time 20.09.2013 01:12

Platinum Play casino powered by Microgaming and offers me a very average 100% bonus on my first deposit. Many casinos offer this bonus, and this is good, you can get 100% bonus many times and try many casinos. I decide to give this casino 50$ for the first deposit, and start with 100$.
First slot I open was multiplier slot Wheel of Wealth, it has stacked wilds and interesting bonus game, and also you can see how other players playing and even chat with them. I found this very nice and interesting, I play 3 bonus games in total with 1$ bets, third bonus games was nice for me, and with 140$ I left this slot to open Thunderstruck II. I do very great on this slot, and when I see 250$ on my balance after wild storm with 3 reels wilds and like always with bad pictures, I just left it and go to try the Dark Knight slot, jackpot wheel does not come, slot pay poor, so after freespins which return me some of my losing i left this slot with 200$ left, but i clear some wager, around 1/3 of needed, and should continue play. Next was Hitman, but like always he was cold as a heart of your previous girlfriend (you know this joke?). After it I try to save situation on Immortal Romance, and have a really very long fight with it, and I clear wagering and see only 60$ on my balance, so I decide to win something on table games, and I opened live roulette to play with real dealers, and they destroy me, I remember that my last bet was 10$ on zero and I know this is stupid, and my chances was low. Anyway, I have some great time but I never have more deposits in this casino.
That’s all, thank you for reading my review about platinum play casino, now I will give them some marks:
Support: A
Bonuses: B
Games selection: B
Withdrawals: not tested

User Sup3rma17 time 07.06.2013 00:04

Platinum Play is a member of the Casino Rewards group (wink)......hahaha I'm just joking they are from the Fortune Lounge group. I felt like joking around on this review and I wanted to see someone who knows a lot of casinos very well to say," what!?" or "huh?"
In the casinos under this particular group all welcome bonuses are available for anyone to take up! This means I can take the freeplay offer on this casino, take the 100% on 7 Sultans, the 200% bonus from Vegas Palms and so forth. It was awesome that casinos would allow this. Other casinos/groups would leave me with a one time opportunity to choose from a range of casinos in their group then leave me with a frosted cake shoved in my face, Vegas Partner Lounge is indeed that group. A class act to take an offer and have the rest to leave me with normal gameplay. With Fortune Lounge they GIVE bonuses!
I played on the 1500 bets promotion on this casino, it was much harder! Hard but rewarding! I had to play throughout the entire $1500 AND win over it to get a maximum $100. The duration of completing this lasted almost 2 hours of betting the entire bonus and winning over the $1500. I had no choice but to max bet everything to gain faster conclusions. It was ridiculous overall because I had to double my free spin winnings on Thunderstruck or have any winnings over $50 just to catch up for my losses when using max bets. Everything was flying all over, my max bets, my wins, my losses, gambling big wins to catch up, sparks all over the playground. Eventually it closed very well. I had $100 in bonus credits, now the casino required $20 to release them. They also included 100% with the freeplay so I had to take advantage of these two bonuses altogether so I deposited $100 instead of $20 to get $300 total. To calculate it is $100 from the 1500 bets, $100 deposit and an extra $100 from the 100% in addition to the 1500 bets promotion. Fortune Lounge was serious in delivering these two offers. How I tackled the full 30 times the wagering down wasn't easy but it sure did the job!
This is a method I would call Pitching and Ditching. It was a process of elimination to take one slot and observe the results coming from it. If it gave me the most feedback on winnings, I would keep it. If the slot such as Silver Fang and Alaskan Fishing weren't giving me winnings to my expectations then I would ditch it. I could tell you every slot I had used but the fact is this review will turn into a chapter from a big novel. I COULD tell you that everything I did was on between 5 to 10 coins. Slots I played the best in were Burning Desire, Prime property, Gold Factory, Dolphin Tales, Age of Discovery. Sneak a Peek Planet Exotica, Monsters in the Closet and Video Pokers, two of which were Deuces and Joker 100 hands and Aces and Faces 50 Hands. The games I did not see a lot on were Silver Fang, Dragon's Loot, Alaskan Fishing and You Lucky day. All I'm telling you is just my first experience, this isn't my first time here of Platinum Play.
Cashouts were to some extent a little slower after sending and verifying my details. It took me 2 weeks total, ten business days to get my $506.25 check. I would like to thank Platinum play for giving me the chance to play their free bets and on getting $506.25 after 6 days of wagering! A 9 out of 10!

User szirtisas time 30.05.2013 00:47

Hello my next review from Platinum Play casino:
A few weeks ago a get a letter via by post from them to invite me to invite me to their casino with a great match bonuses and some free spins on Thunderstruck 2 (they send a special cd too in a paper case what contains the casino installer so if you had a slower internet connection this is a good solution).
So I decided to take a part of it and deposit 25 euro and claim the 30 free spins and the 100% match bonus with 29x wagering requirements.
The register was simply and my bonus is credited automatically so I didn’t need to contact with the live chat so Is a good point to them. I played the free spins first to sum my balance. I didn’t get the free games at the Thunderstruck 2 while I’m play with the free spins and I only won 21 euro from it. So finally I had 71 euro to play with 29x wagering requirements.
I went to the mad hatters and because I needed to wager my money lot of times I played 1,20 euro / spin. I played a couple of 10 minutes when I’m hit the three rabbit and worked my balance up to 210 euro. I was talked with the live support and she informed me I only have 170 euro wager left so I was excited. I went to the video pokers and choose the Jacks or better, one hand slot.
I played the same high bet (1 euro) but the miracle isn’t comes. I lost the half part of my money and I also had to wager about 90 euro so I was despite. After that I went back to my fav slot to the bars and stripes. They helped me out because my money went back to 200 and I wagered my money.
This time I decided I didn’t make a withdrawal from smaller amounts I wanted to reach the 1000 euro. My goal isn’t reached and lost my money, but they fair with me and always send me a promotion. My opinion this is a good casino.
Thank you!

User chaser2013 time 15.04.2013 00:04

Platium Play casino is a scam do not play there I won 250000 yes 250,000 and they didn’t wanna pay me after sending them all documents. They are a scam so I knew they will never pay me. I just played to lose everything cause I new there were scams. U might not believe I wont that much but I did I ask this site to warn people and I’m not sure if that casino is blacklisted but do not play there. I talked to casino manager and all of them they did not have problem with my ids but did not pay me please stay away from them.

User Irine time 10.04.2013 00:52

I would like to share my experienced here at platinum play and I am proud that this is one of my top 10 favorite casinos I know that this is a Microgaming casino, they offer a safe and secure gambling experience to all of their players, regardless of where they're from and have high standards of Customer Service and Support, and Ecogra verified so you can trust your money and gambling security with them.
Okay back when I am deposited the 80$ and I don't claim any bonuses but I surprised to what happened next. I think before that this casino is not worth at all (criticizing) but when I tried to played it I’ve been satisfied and I added Platinum Play to my top ten favorite casino :) the second Microgaming casino, the story of 80$ started when I played the video slot called Avalon a 5-reel, 20-payline and I bet an amount of 150 coins or 1.50$ then spin after the first 25 spin I hit the combination of Avalon I am not sure if he/she is Avalon but I hit 3 symbols of that and take 12 free spin the overall that I won from the 25 spins included the 12 free spin are 121.45 credits WHUUSSSHHH!! And I cashout it and submitted my documents and that’s it I received my withdrawal after 3 1/2 days via Neteller.
This casino had a high reputation as one of the many trusted members of the Fortune Lounge Group of Online Casinos; Platinum Play has cemented its place as one of the leading internet-based casinos. For the past 8 years and more the casino has grown from strength to strength in terms of its popularity and recognition within the online entertainment industry. I rated this casino 9/10 overall and I recommend it to players of AskGamblers please don't hesitate to play platinum casino because if I use their deposit I would be satisfied I think....