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Pocketwin Casino

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Overview

Pocketwin Casino is simply an online casino in your pocket, at it is purely a mobile casino powered by Intouch Games. The casino is a home to a variety of mobile slots, online bingo and classic casino games, all available to download and play on 99% of Android and iOS devices. Selected games can also be played on desktop, however all accounts must be linked to a mobile phone number. The Pocketwin Mobile Casino System Software and Website is licensed to Dellfern UK Ltd and operated, supplied and maintained by Intouch Games Ltd based in Stourbridge, UK and is regulated by the UK Gambling Commission.

Restricted Countries and Territories

Pocketwin Casino do not specify any specific country restrictions, however a player must not reside in a jurisdiction where participation in Pocketwin Mobile Casino games is prohibited by law.

Virtual Games

The casino offers a variety of exclusive mobile slots and online bingo games, available to play on 99% of mobile devices. Players can opt to play the games instantly through their mobile device, or send the games to their mobile. Before playing any games, the player must select the country in which they reside and input a mobile phone number, including the relevant international code. If a player opts to send the game to their mobile, they must open the text message and click on the link, then follow on-screen instructions in order to play.

All games can be played either in demo mode, or for real money. The available games include Alice in Wongaland, Cheese Chase and Wintastic Beasts.

Live Dealer

No live games are currently being offered, however players can enjoy classic casino games on their mobiles, including Roulette, Blackjack and Hi-Lo Poker. 

Support

Customer support is available 24 hours a day, 7 days a week. Players can reach the customer service team by phone for an immediate response. Alternatively, they may send an email or text the support for a free call back.

Security and Fairness

PocketWin Casino uses industry-standard encryption to ensure the safety of customers’ details.

All games are rigorously audited to ensure that they are proven fair, comply with latest gambling laws and meet the required industry standards. 

Pros
  • Games available on the go
  • Call Back service offered via Text
  • Pay through your mobile phone bill
Cons
  • Small selection of games
  • No Live Chat
  • No Live Games

Pocketwin Casino Reviews (20)

User smab70 time 21.07.2017 00:56

Answered the phone pretty quickly for 3:30am but signing process a nightmare and then have to download a Apk to your phone which to be honest not really enamored about, so will not get to try site out. Reading all the other reviews I may have dodged a bullet.

Don't like the idea of being forced into downloading anything either to my phone or laptop just to play an on-line gaming site, so looks like will not be trying them out, judging by all the negative comments, I may not be missing much and saved myself grief.

User 5hana time 20.07.2017 01:18

Why did I put my self into this big mistake! Wish I looked at the reviews before doing my self into this!

They where advertising about 50 free spins (didn't need to enter cars details) but now keep getting texts from them!!!!
Not only that but I have to call to stop the messages and from reviews they ignore you so I'm not going out of my way to call them!! Why can't I text 'STOP' but no I have to call. (Can't even block it either!!!!)

User Weecharmer time 20.07.2017 00:37

Absolutely in love with this site amazing wins through every game the bingo is my most favourite to play with you guys..
Those bonuses to wow ya just can't get it anywhere else. So just want to say thank you pocketwin for the hard work you guys do for yous customers well done guys and look forward to seeing more new bonuses and games❤️

Don't have any dislikes at all about this page I love it.

User Michellle time 21.06.2017 00:55

Been playing this site for a long time.Great competitions and very helpful andfriendly admins.

User Lauriect time 06.06.2017 00:32

Honestly nothing! They ignore you if you have questions. They tell you they have everything they need to proceed with your winnings, then text you a few days later to say they need more id, send them more id and they ignore you. I have been owed £190 for over 3 weeks..

Pocketwin have still not paid me my winnings. It has been over 3weeks.. asked for lots of id. I have sent everything over but still not received a response. In fact pocketwin have now ignored 6 emails I have sent them chasing up my winnings.
They started ignoring me after I questioned them about needing my phone bill.. despite the fact that I didn't deposit money from my phone to win. Curious. They couldn't answer my question either, so they just ignored me! Complete con, don't believe these good reviews I'm almost certain there fake because pocketwin are renowned for not paying winners!

User samyd24892 time 31.05.2017 00:48

All the games are fab, they have competitions on there Facebook page for free bonuses and points

Only thing the bonus cash could be alittle extra a £1 now and then is good and I have won from these but alittle extra please

User Odey31 time 31.05.2017 00:24

Well in my experience pocket win have been really good. Fast withdrawals, great games. So definitely would recommend.

Nothing to add, just a great mobile casino. Have nothing negative to say

User GaytonJohn time 02.05.2017 00:31

Absolutely nothing to say good about this naff site.

Impossible to collect winnings.Not that I'd won a lot but £70+ was a reasonable win. Every time I made a withdrawal they added a bonus to my account and reversed my winnings. Phone customer support and they blanked my account. Heap of sugar, to be polite.

User Incognito02 time 25.04.2017 00:30

Well the advisory team seem quite helpful. I had asked for a Change in my name to match my ID I sent in for my winnings on my account due to a mistake. They emailed me the next day saying my id had been accepted.

So I decided to play again with the extra bonus they sent me. And then when my credit had reached 0.00£ they had automatically reversed my recent withdrawal which made me feel uneasy. I am expecting payment on Friday/Monday. If I do not receive my payment I will be absolutely furious. As there is no reason why I shouldn't.

User Dandyman time 21.04.2017 01:03

Nothing...

Trying to get your winnings is impossible. They have absolutely no problem taking your money for a deposit, then when it comes to withdraw.... You have to send about 6 different pieces of information, the information has to be so unbelievably accurate that you just can't get it right. Just been told they will hold onto my winnings for a month because my phone bill isn't generated yet....
Going to be patient, get my winnings and then get the f*** out. Also all the above issues other people have mentioned are so true... Auto withdrawal etc. Stick to sites like William hill and save your self the stress of these hillbillies.

User Snoopdog45 time 06.03.2017 00:36

Do not play here! Auto reverses withdrawals without even telling you so end up spinning your withdrawal away without even realizing! I assumed I'd won again but nope I was spending my reversed withdrawal! Days to process withdrawals and will do absolutely everything to not pay anything out. Use cheap and underhanded tactics! I also had a game freeze on a bonus spins round and the free spins just vanished when I went back on it. Do not trust these con artists!

User Poppalina time 21.02.2017 00:12

Nothing.....

I echo the comments above. The sneaky reverse withdrawal method is infuriating! And the little bonus credits to play.... maddening. I fell for it a couple of times to my shame...reversing the withdrawal of £30 I had pending and starting the whole sorry slow process of getting my money all over again...

User Pinko44 time 23.01.2017 00:10

There is nothing about this company to like a bunch of cowboys

I had a win on this site pocket win on cheese chase game, all the wilds came in on the winning line then the game froze or crashed, I took a screen shot of the win but they didn't want to know made every excuse not to pay and I never got my winnings, so I deleted my account with them, also gave you a £2 bonus every now and again but would only let you cash up to £50 if you were lucky enough to win, don't bother with pocket win.

User Suzy1122 time 16.01.2017 01:04

Absolutely disgraceful verification process. I won £70 from this by depositing through phone bill. Asking me to provide 6 forms of ID which was no problem. Sent the documents as attachments through email about 8 times as they kept saying they have not received it even thogh I use my email daily in which noone has issues receiving documents. Was then told that they need to see a phone bill which covers up to the date of last deposit. I sent a bill covering a month up to the week before saying the bills were paid. My bill gets generated on the 22nd of each month. I said fine and said my direct debit for that bill gets taken on the 2nd of each month which I was then told I need to send a copy of my bank statement showing I have paid the bill even though I've not missed a payment on my contract in over a year!
Terrible verification process, payout terms and service for a gambling company! I am a member with the big company's such as William Hill and sky vegas, yet their verification process is instant and withdrawal is within a few days. Comes across as Pocketwin seems to think we are all criminals for winning money. Beware!! Wouldn't surprise me if they asked to provide a DNA sample to prove who you are!

User Ethan123 time 26.11.2016 01:04

I downloaded the games and could not search for other casino websites as when I did it said webpage down or unavailable, I deleted the apps and then I had no problem going on other casino sites, beware, SCAM!!!!

User Bigian84 time 22.11.2016 00:15

I won £2775 on there games and after 2 weeks of being messed about over I'D and wanting phone bills ect they accepted that I was who I said I was. They even went as far as sending me out 1 of them big cheques to take a picture off for there Facebook and Web page. Once I'd sent them my photos then thetold me I was only entitled to £50 of my winning and the rest (£2725) was wiped out of my account. Avoid this company at all costs

User Elliemc time 18.11.2016 00:04

Omg this site is absolutely disgraceful it's cost my contract a lot of money I tried to make a transaction into my account winning of £10.56 and they refused to pay out even having my details ext it's just a waste of time they prolong every aspect I was told it would take 2-3 working days then it took me to contact them in order to find out they needed me to send my I.d off I then did that was told to wait up until 1-2 days then I couldn't play the game ext I then contacted them again and was told I will need to send off my phone bill and then once my bill was paid off I could then receive my payment absolute ludicrous of not download this game I had to ring up and delete my account with them so therefore it's cost me a lot of money for nothing and can't even withdraw my own money out so it was just a waste


User dbeasley4 time 15.11.2016 01:17

Nothing. Awful site - please avoid at all costs.

Will reverse withdrawals without even asking. May have to wait over a month to receive your winnings - JOKE of a casino please avoid.

User BadBewsBarret time 10.11.2016 00:16

Nothing at all about this casino is appealing. They really shouldn't be allowed to operate.

Upon depositing your funds are instantly turned into bonus credits, with no way to opt-out. You MUST play through your deposit once before being able to withdraw. Only wagering from the bonus credits counts, but if you win anything during this process it gets added to cashable credits, which are always used first before any bonus funds. Creating a situation were you have to lose any winnings before being able to further wager your initial deposit. Meaning you will most likely lose all of your deposit before having a chance to salvage anything. Which happened to me.
Avoid at all costs.

User davydenko time 19.10.2016 00:43

They reverse withdrawal without your permission. Delaying your withdrawal as long as they can hoping you will lose all your money. I would never use this site again.