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Prospect Hall Casino

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Overview

Prospect Hall Casino is a stylish online casino built in partnership with the Betable brand. The site features NetEnt, Microgaming, Play’n GO and Nyx Interactive slots and other casino favourites, plus a few “Betable Exclusives” that can’t be found anywhere else. The casino uses a modern HTML5 instant-play interface and is compatible with both desktop and mobile devices. Players who own an iPhone or iPad also have access to social media-based games from newer developers with the iOS App. Prospect Hall Casino is licensed by the UK Gambling Commission and the Alderney Gambling Control Commission.

Restricted Countries and Territories

Unfortunately, Prospect Hall Casino cannot offer games to players living in the United States, Israel, Turkey, China, Belgium, Denmark, Germany, France, or Italy.

Games

Slot lovers will find a premium selection of games from both NetEnt and Microgaming and Prospect Hall Casino. Many of these titles are among the most popular games on the web, including Jurassic Park, Game of Thrones Slot, The Wish Master Slot, Cosmic Fortune Slot, Thunderstruck 2 Slot and Starburst Slot, among many others.

Table games at Prospect Hall Casino are plentiful, especially for those who love blackjack or roulette. Blackjack players will find more than 5 different variants including Double Exposure Blackjack, Single Deck Blackjack, and Pontoon. Roulette players can spin however they want with French, European, American, and exclusive Fishing Roulette games. Other favourites include Caribbean Stud Poker, Casino Hold’em, Pai Gow Poker, Oasis Poker, and numerous types of Baccarat.

The video poker selection at Prospect Hall Casino is also highly diverse. Players will find classics like Jacks or Better, Joker Poker, Deuces Wild, and Bonus Poker, as well as contemporary favourites like All American Poker, Double Double Bonus Poker, Double Joker Poker, and more. Almost all of them can be played in both single-hand and multi-hand denominations.

Prospect Hall Casino is also home to a number of other games. These include Keno, Triple Chance Hi Lo, Beer Fest, Crypt Crusade, and Electro Bingo, among many more.

Mobile Gaming

Prospect Hall Casino pays special attention to players on the go. Virtually all modern smartphones and tablets are compatible with the casino, and the mobile selection features a wide selection of the site’s most popular slots and casino games. No app download is required to access these.

Players who own an iPhone or iPad also have access to the iOS App. This features games developed by leading social media-focused companies, giving players an entirely new gaming experience.

Support

Unfortunately, Prospect Hall Casino does not offer instant customer service. Players must use the online contact form to get an email reply from a casino representative. Most replies are sent within 24 hours (often sooner), but players cannot get assistance with the speed that live chat or phone support would offer.

Security and Fairness

Prospect Hall Casino makes sure players are protected. The site uses 128-bit SSL encryption on all its pages to stop the leaking of sensitive information, regardless of what device they are on. This widely used technology works by converting private data into unreadable text that cannot be decoded.

The UK Gambling Commission requires online casinos to provide players with genuine, unbiased games. As such, all of the games offered are routinely tested to meet the randomness requirements imposed by the licensing body.

Pros
  • Licensed for UK players
  • Completely instant-play
  • Available on both desktop and mobile
  • iOS players have even more games to enjoy with a separate app
  • Features an extensive range of slots from multiple brands
  • Offers “Betable exclusive” games
  • Good range of table games and other casino specialties
  • Secured with 128-bit SSL encryption
  • Proven fair to UKGC standards
Cons
  • Unavailable to players in the US, China, Germany, France, and some others
  • No live chat or phone support

Prospect Hall Casino Reviews (20)

User Bear977 time 10.07.2017 00:17

If you use Paypal, you receive withdrawals in a matter of minutes! Shows that it can be done.
No ability to reverse withdrawals is great and clearly helps the withdrawal times.

Have yet to find any negatives - great casino to play at.

User shapil time 20.06.2017 00:25

You won't believe withdrawal processing time (to PayPal at least)... It is literally instant! Requested twice so far, every time withdrawal was confirmed in couple of minutes (!) and received to PayPal instantly.

I hope there will be nothing to write down here. Well, I have nothing so far...

User HK194249 time 09.06.2017 01:01

Very good, great selection, quite a quirky little casino. Payouts are processed super quick and have always been in my account within 48hrs.

I haven't had any loyalty promos, or anything like that from than. Most places would give you some as I have deposited over £1k over the last couple of months. Not huge money, but usually enough for some sort or bonus. Really not a criticism though, as I have always really enjoyed a play here.

User TC1994 time 06.06.2017 01:02

In my opinion this is the top casino right now, it is one of the only casinos which don't have a reverse option on winnings, they are super fast at giving you your winnings, it's just hassle free. If your a PayPal user in my experience my winnings have been in by bank account within minutes, good game variety, very straight forward site to use.

User twenty729 time 11.05.2017 00:54

Great selection of games and quick and easy withdrawals with no reversal process. Contacted customer services a few times and they have always been friendly and helpful. I don't take bonus so i can't comment about that.

I would like to see a few more slots from other providers.

User Covmorts time 30.03.2017 01:02

Was good to start but now been playing it awhile it just a joke. Live chat does not exist they never reply to your emails. They suck you then rinse you dry.

1 - Free spins never received!
2 - Played robin hood today and when got bonus free spins it never payed my winnings and got a popup this game is no longer available!
3 - Your live chat! There ain`t none!
4 - I have messaged you twice on your site and no reply.... it might not mean a lot to you but it does to me. Disgusting the amount you take.

User leenam time 24.03.2017 01:11

Good games and overall good site however haven't felt valued as a customer..

I had made quite a few deposits on this site and only acquired losses. I contacted the support in regards to any loyalty schemes or bonuses they may offer for losses. I had attamped a few deposits on the day which had been declined as the account I use for gaming had no funds. I knew I had monies coming in so I tried to deposit a few more times.
I was told through the support that no bonuses would be credited due to declined deposits as he felt this would be irresponsible (please note I had already made nearly 500 pounds worth of deposits within the past week).
Now my issue here is the fact that they would have accepted further deposits but could not credit a bonus. I can not quite comprehend how crediting the bonus would be irresponsible but allowing me to make further deposits would not?
Just to warn anyone making deposits and if they are declined for a reason or another (my bank blocks transactions every now and again due to fraud prevention), you may be treated differently and will become less valued customer.
It is a shame as although I have had a few issues on the site it so far hasn't been anything that I could blame them for.

User rossco39 time 19.03.2017 00:33

I thought I'd give Prospect Hall a try as I liked the reviews on here. The site layout is nice, and they have an okay selection of games although not my favorite which is Rainbow Riches Pick & Mix, but no problem. I like the fact they accept Paypal as I don't always like to use my debit card. Have yet to make a deposit, so cant comment on that area yet.

I don't like the fact there is no live chat and only email contact which as others have pointed out, is not really good enough in this day & age.
I also don't like the fact that I have not been rewarded for depositing over £200 with my first time playing there. I have contacted them via email, so I will see if they are prepared to offer me something. If not, or if I do not hear from them, then sadly I wont be back. I shall stick to my old reliable, friendly, generous casino.

User Covmorts time 08.03.2017 00:15

Good choice of slots and quick withdrawal only a matter of minutes and was in my PayPal

The message your connection is slow when I know it's NOT.

User Bazrael time 19.02.2017 00:15

Nice selection of games, easy to navigate and the bonuses on deposits are really good. Deposited 30 here first time playing and withdrew 250 after a nice win. Withdraw was within 24 hours. It did seem like the chance of hitting a bonus on the slots was rarer than most sites but when you do hit it is an actual bonus each time instead of a chance at a bonus that could be no win like other sites I have found tend to have. Might have just been having a lucky day.

Not really the sites fault I suppose but I did get a lot of runs of dead spins in a row which got boring.

User summers111 time 11.01.2017 00:55

A good win of 700 and sent back to bank card in no time at all, I also like the fact when you make a withdraw. A Great time playing at this casino loads of fun slots, and roullete seemed so much more fair then most sites. Had l no reverse option in place.

Nothing to dislike about this site enjoyed everything.

User justsam6 time 23.10.2016 00:55

Great games, very Fast withdrawals (processed within 2 hours or so from request) friendly chat, no cancel/reverse withdrawal option which is a must for me so 1st class casino.

Nothing to dislike really maybe offer bonuses more often

User listrix time 20.09.2016 00:25

Played with them before, never had any winnings but went back to try my luck. Was very surprise when I made some winnings as the payout was sooooooooo quick (through paypal). The quickest among all casinos I've tried I may say.
I made some winnings on Sunday and on the same day it was paid. Went back to the site to try my luck, made a bit of winnings and got the payment also on the same day. Amazing!! Keep up the good works!

If only you have more games to play on mobile then I'd give 10 stars! :)

User Carole M. time 28.05.2016 00:01

Cannot fine fault with this site... amazing games... and quick withdrawals.. also I was offered a day our from vip manager... he said I could go to a spar for the day ora meal with family ect as I am disabled I do not go out very much as I have difficulty walking so I ask if I could have a summer house for my garden.... I was gobsmacked when he told me he had spoken to his manager and it had been agreed... I now have a wonderful summer house at bottom of my garden.... Miles my vip manager is a real gent.... always on hand to answer any questions I have....
I cannot recommend this site enough..... its fantastic... with a great team of people on hand from any problems this is by far the best site I have usedcaz x

User christine1955 time 11.04.2016 01:18

I think this is a great site, plenty of slots and the layout is great. Customer service is excellent, always quick to respond to my emails.
The speed of withdrawals is superb. I made a withdrawal to my e wallet and it was actually in my account within minutes. Prospect Hall could teach some of the other casinos how it is done.
This is by far my favorite site, very trustworthy, fast withdrawals, good customer service, that's all I ask for and what I get from them.

I do not dislike anything about this site. They deserve more than 7, should be 9/10.

User barbara1952 time 10.02.2016 00:27

Hi just a quick update. Prospect Hall now offers a free DAILY DIG game which is available to anyone who has deposited in the last 7 days x HUGE prizes are on offer, 5 spins, 10 spins £5 £10 £50 £100 etc x I have won numerous free spins, fivers tenners and even a £50 !
Well, well worth the visit x no hassle with withdrawals, cant fault this site. For their more loyal customers, they even pop you a nice little cashdrop into your account every now and again. Really nice

Would like more deposit bonuses, etc. The cashdrops are amazing but would like to see more of them, especially when a client has deposited large sums of money at the casino.

User colin time 07.02.2016 01:04

Highly recomending this casino.
I have had my account a good year now, never had a problem.
When they offer bonuses they are high, sometimes 200%.
Can withdraw when playing a bonus and just lose the bonus money.
Lightening fast payouts 2nd to none.
A reasonable selection of games .
All round staunch solid casino

I feel they could offer matchup bonuses a bit more regularly than they do.

User iskapsts time 17.01.2016 01:14

Deposited 10x, cashed out 7x, its pretty nice casino, with weekly prize draws etc.
Paypal withdrawals are INSTANT even at Sunday night :), bank cashouts are fast too 1-2 days.
Variety of games is however presence of NOVOMATIC SLOTS would be that missing cherry on the cake good, nice n tidy lobby and banking, great online support.

More deposit match offers would be great to see in the email :)

User Louie S. time 07.01.2016 01:17

Have to say my customer experience with this site has be very good on average. I find the depositing methods brilliant and when you win and withdraw with paypal the payment is in your paypal immediately in most cases.

I like the opportunity to be able to chat to customers services whether via phone or via live chat. Prospect Hall do not offer this service. I had an issue when I deposited some money via paypal and they added a £5 bonus. We all know if you accept the bonus then wagering requirements are implemented.
I could not find an easy to decline the bonus. So I accepted then withdrew my deposit immediately via paypal and was charged £3. I think this is disgusting but that is the only issue I have had with the site. Prospect you have got too sort out a way that customers can get it contact with you immediately via email is not good enough in 2016.

User TeaHugger time 04.12.2015 00:38

I've had a good experience at Prospect Hall.
I had no problem with making a withdrawal they never even asked for verification which I like because players receive much hassles when receiving there money with online casinos but surprisingly the time was spot on.
Promotional offers need to be sent out more often because I have not received anything up to now. seems like you have to be playing to receive the offers which is a disappointment.
Overall a satisfied experience not the best but they could do better.