Riviera Play Casino

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I do like some of the games but most are of a very similar layout.

Can not contact the site. They ignore message requests and e mails. Says players from UK not accepted but they allow me to play and bombard me with e mails even after I asked them to remove me from their mailing list

I was really excited when I realised that some Rival casinos have become accessible again to me. Well, it's not like I love playing Rival games, but it was just knowing that the blockage was no longer there that brought some happiness. No doubt that a few of the older Rival games were indeed favourites of mine, so I was keen to play them again after so many years of being blocked off. It's just like a new found freedom - excited at first, then back to normalcy soon after, and this was the case with Riviera Play Casino.
The day I found out that I could get access to the casino, I quickly downloaded the software, got it installed, and away I go into it, not wasting any time at all. The first thing I did was to download my old favourite games, like Secret Garden, Shamrock Isle, Cleopatra Coins and a few more. Having downloaded those games meant that I do not have to wait for the game to start, so avoiding waiting time. Once that was done, I next went into the cashier to check up on whatever bonuses there were for me, but I was disappointed to see a message saying 'new promotions are on the way'. There wasn't anything there for at all. Unsatisfied, I then got the casino's Live Chat service and asked the lady host why there wasn't anything there for me, not even that 30 EUR no-deposit free chip for new players that I was supposed to get after registering.
After checking up on my registration, the Live Chat host then told me that players from my country were not eligible to receive any no-deposit bonuses or free spins! Damn! There wasn't any indication of this anywhere at all, not even in Askgamblers, because I had checked up on it earlier on. Then I asked if that restriction also applied to deposit bonuses and free spins. Guess what? She said "yes". Damn! A second blow for me. That got me very upset indeed. What's the point of registering at Riviera Play Casino if I cannot get any bonuses or free spins at all, right? Any a brief moment of silence from me, I then told her that it would be absolutely pointless for me to play at the casino, so I requested for a permanent closure of my newly registered account. She was hesitant at first, but finally agreed to my request. And with that, Riviera Play Casino vanished into thin air for me. All my initial excitement ended in frustration, but there wasn't anything that I could do about it. Luckily though, there was another Rival casino that I could still play at, and that's about all that I can get for now.

This casino is a complete joke. They allowed me to play when I'm from the UK. There was no where to set limits or to close my account. The email they provided bounced back and was unavailable. The chat hosts were never there and when they were they didn't respond to my questions. Stay away from them.

Sometimes i even wonder why i even registered at some casinos or take their welcome bonuses,knowing my self i wont deposit there,well to be honest Rival Casinos has never been my favorites and how could they,have you checked their complaints history?
As i know this casino is one of the newest Rival casinos online but having all this complaints by players not good sign at all and reading some of them,how they change their T&C ,omg what a nightmare of a casino.
That was the reason why i said why i even bother with casinos as this one and specially Rival ones,with history as this one,they are one of the non secure and non paying casinos online.I came across this casino here at Askgamblers site when i saw that 10 freebie,registered opened my account here and played in the instant player,since i never download this kind of Rival casinos.
Yes i opened my account here just to claim that freebie as i recall there was no live support at all,as the free chip was in my cashier page which i claimed it without any problem.When you see their 10 free offer with such a nice requirements of only X 10 the bonus youll say what a lovely offer but being i doubt that and honestly i dont bother that much.
I played Vegas Amped video slot just because i had decent run bit in another casino,so thought i could try this game here.I lost my 10 freebie very fast and still thinking why i even signed up here.I guess sometime when there is not else to do i should open some casino andplay in fun mode instead bother with Rival casinos.Never liked that much their games because they are expensive to be played and the winnings are real disaster or it might be me having no luck at all at this games.i dont like the complaintsthey have and specially the reason of the complaints,so i would be extra caution withthis guys.

This casino doesn't pay, they talk to their customers they wrong way, sometimes you wait for livechat weeks no one will ever respond, I think this should be blacklisted, but somehow AskGamblers keep they here, and even promote new no deposit codes.
Do not play this!!!

Had a go with the $10NDB which lasted an hour so not bad for a little fun.

$10NDB is sticky as in when you make a withdraw they take the $10 back. The catch is the max withdraw is $30 which they take $10ndb back and you have to deposit a minimum of $20 to withdraw it.
So in fact its a free $20 if you can pass wagering and go through the process of depositing then verification and withdrawing it. A little tight in my opinion.

Riviera Play is a casino I got introduced to last month. They are a new casino and they are provided by 3 software's and I find the combination quite interesting- Rival, Betsoft and Vivo Gaming which provides them with live dealer games. Casino is available on instant and download versions.
I registered there because I saw that they were giving no deposit bonus to new players. I signed up and as usually with Rival casinos I thought I would be able to claim the bonus myself at the cashier. But in the cashier were only welcome bonuses.
I tried to contact live support, but got message that they are offline and my message would get delivered to them. I visited them the next day, wrote again and got the same system message. Overall it happened for three days and I had almost lost hope to get in touch with them, but in the fourth day I finally was able to connect with live support. Agent was very kind and said that only now he would get my messages and apologized deeply. It seemed like they were having some sort of technical issue because the live chat really seemed professional.He then added 30€ no deposit bonus to my account. Quite generous offer, considering the fact I could play Betsoft games with it.
I started to play Mr Vegas slot, which is one of my favorite games. I played with minimum bets and soon got the slot machine bonus. In it I won only 5x bet size and I couldn't get any other bonus round after that, I know I should have changed the slot, but instead I was hoping for some last minute miracle and played until my balance was around 1€. Then I went to Diamond Cherries, which is one of Rival's new games. I played with 0.03€ bets only, and I got a few 4x bet winnings, but I ran out of credits quite soon.
Overall I had a good time at Riviera Play casino and I think they have really nice selection of games, I also think I would consider depositing there but I most likely wouldn't take their bonus, I read the terms for it and you need to have at least 2x bonus winnings, also bonus isn't cashable and at last the max cashout is 5x bonus amount. So that makes this bonus for me undesirable.

I would suggest to improve the support because it is frustrating to not get any replies (even email reply would have been nice) for so long.

Riviera Play Casino offer games of several software providers such as Betsoft and Rival. I really like the games from these two software providers and that was the reason why I have decided to find out something more about this casino.
The casinos logo really reminds me on the logo of another online casino which is called La Riviera that is on the black list on many affiliate sites including the AskGamblers. Besides to the logo and the similar name of the casinos, another one detail has hinted that these two casinos are in a relationship and the detail is that the website of this casino as well as the website of the La Riviera casino, beside to English is also translated on the Italian and the French language.
I have decided to ask for that on the casino live chat. On their website it says that the live chat is available 24/7. However, on the mine "hello", none of their operators answered for more than half an hour. After half an hour it seemed to me as pointless to continue to wait and finally I gave up on the idea to talk with some of the casino live chat operators.
My opinion is that this is a casino with which you must be careful. Beside to the doubt that has some relationship with La Riviera casino that is not on a good reputation, here the pending time lasts even five to ten days, which is really too much. On the other hand, the welcome offer is pretty good. It is about bonuses with a percentage of 300%, 350, and 200% on the first 3 deposits. Considering the big bonus percentages, also the wagering requirements that are 35 x deposit + bonus for all 3 bonuses are not bad.
No matter what, the Riviera Play casino is not a casino that I'll recommend and I advise for caution.
Maybe I am wrong and maybe this is safe casino but Riviera Play casino has a negative rating from me i.e. 5 out of 10 possible stars.

I don't know why you have here that they pay for ewallets is 24 hours, I'm waiting for a week for a skrill cashout.
Plus the live chat I tried to contact twice but with no luck.